Bought the bat elsewhere (wish we’d known about the Chase factory facilities beforehand!) and took it in to have the oil and knock in service, toe guard and anti-scuff sheet application. I was dealt with by an enthusiastic gentleman passionate about Chase who told me some of the company’s history including recent purchase by the owner of a willow plantation such that they can become fully vertically integrated. He said he’d get the work done within a week, which turned out to 2 days, much to my son’s delight. Lovely company with a great product and brand.
