We, Hector, my grandson, and I, booked a bespoke session and were very impressed. Over the course of a couple of hours we watched Tom fashion a superb finished bat from a raw lump of willow, all by hand. We were fascinated to note exactly how much care was taken withy every step in the process, particularly the selection of the wood, the overall weight of the bat and shaping of the blade to get it just right. The look on Hector's face when complete was wonderful!